The General Index of Hotel Satisfaction (IGSH) closed 2018 for the province of Matanzas with balances exceeding its predecessor year, according to the report presented by the delegation of the Ministry of Tourism in the annual balance of such a strategic sector for the economy of the Major of the Antilles.
The document cites Cubanacán as the best performing entity, while in the negative end it places Islazul, the worst-voted hotel group in the year that ended, a period in which the satisfaction components best perceived by the clients turned out to be language proficiency, reception and quality of the service, while the food variable continues to be the least valued.
In the field of hotel facilities highlights the report to 31, since for six or more months exceeded 80 percent satisfaction, average that exceeded the Starfish Cuatro Palmas to reach that percentage in the twelve months, result that placed him as leader of this coveted ranking.
This achievement, conquered by the installation of the hotel group Gran Caribe, is added to the reception XXI Congress of the CTC obtained in the province of Matanzas precisely by the 21 groups that honored their word to comply with the income plans, goal that in Varadero only They got this collective and that of the Villa Cuba-Las Morlas complex.
Members of the main staff of Cuatro Palmas assured Radio 26 that the main challenge continues to be overcome more and more, from the constant renewal. “We are confident that we can achieve greater success,” said Vladimir Carmona López, chef, an opinion that supports one hundred percent Wilfredo Gómez Suárez, secretary of the Trade Union Bureau.
The general secretary of the Trade Union Bureau ensures that the union between managers and workers is the secret for the achievement of achievements.