The strategic value of the leisure industry recently reiterated in the National Assembly by the Cuban leader Miguel Diaz-Canel should not end there, in the sessions of the Parliament.
“It is up to us to translate their words to each one of our labor collectives in order to support that pronouncement by doing better what we have to do”, considers Deputy Estrella Sánchez, union leader from Varadero.
“The first thing is to admit the collective pride provoked by his intervention, due, among other things, to the compliments made to an activity that, as our president said, contributes a lot to the economic and social development of the country, and that in its way of acting preserves the culture, values and idiosyncrasies of our Island “.
However, she estimates, “along with that recognition of a leading role in the contributions of foreign currency income to the State, Díaz-Canel challenged us to resolve issues that hinder the optimal performance of a sector called to be the locomotive of the Cuban economy and to be linked to other organisms.
“She urged us to distinguish ourselves by the quality of the service, to honor every day the huge hotel and extra-hotel network that employs hundreds of women and men, and that request cannot be ignored. For those of us who occupy responsibilities in the union, it is necessary to analyze this and other aspects in the assemblies of affiliates, space to criticize what goes wrong and to ponder those who stand out and become leaders of quality “.
According to the worker of the Meliá Las Antillas, “this is the time of tourism and we cannot fail to trust that. Increasing revenues from the sale of optional items, efficient use of resources, by an adequate consumption index and eliminating out-of-order rooms, are issues that underpin efficiency. ”
In that sense, she pointed out the urgency to be attentive to matters like these, since the bad management of administrations that compromise the economic life of hotels when they turn their back on timely maintenance and leave the rooms out of service.
The opposite side is provided by facilities such as the Meliá Las Antillas, with its 350 rooms on high, the result of a preventive plan managed by the board of directors, and the existence of allies in the housekeeper’s department and the team of technical services, pieces that in the country should be combined as a rule, in favor of offers equal to capacity, and that yield higher revenues.
“The problems pointed out by President Miguel Díaz-Canel cannot fall on deaf ears. To solve them, we must incorporate it into the day to day of our work. Only then, tourism will not fail the country, “said the deputy.