17 May, 2021

Radio26.Cu – Matanzas, Cuba

The Radio Station of your Heart from Matanzas, Cuba

New cellphones top up, old problems

I will call things by their name. The Telecommunications Company of Cuba, ETECSA, maintains in force its promotion of international recharges for mobile phones. Customers who receive a recharge before August 26 will be rewarded with 30 cuc that they must consume before the time established by the company. It is about a month, a month that is not flexible despite the constant breaks in services.
 I will call things by their name. The Telecommunications Company of Cuba, ETECSA, maintains in force its promotion of international recharges for mobile phones. Customers who receive a recharge before August 26th will be rewarded with 30 cuc that they must consume before the time established by the company. It is about a month, a month that is not flexible despite the constant breaks in services.

For this opportunity, the bonus period of 30 cuc additional will depend on the amount of recharge received, I explain, those who recharge in the range of 20 to 29.99 cuc will keep active the bonus until next September 17th, who receive a Recharge between 30 and 50 cuc extend the bonus until the 24th of the same month.

What is striking in this case is that during the short period offered by the company to spend the bonus, there are constant breaks and interruptions in several of the services provided by ETECSA, which makes the life of the bond market even more ephemeral. This situation not only affects those who receive refills, but also those who buy the famous bag, with a restricted expiration.

On Wednesday, August 2nd, at night, a break in the platform nauta interrupted for several hours the mail services, even the WiFi zone was paralyzed, users who had the recharge bonus for the previous month and with Bags bought boats were less likely to spend in the time established by ETECSA.

On Sunday, August 20th, morning hours collapsed again in the morning. The operators of the online assistance center, offered by the company through the 52642266, informed the population that they were arrangements made by ETECSA to improve customer services, by the way, arrangements that are made in the same time period In which users have to spend their bonosaldo. As if it were not enough last Thursday the text messages were interrupted for several hours, neither sent nor received, but they were charged.

If you have already received your recharge or plan to receive it in the next few hours, remember, the secret is not to intelligently meter your bonus, but to take advantage of it when the services work properly.

Original text by on Aug 25th, 2017